Shipping policy
Order Processing
- Orders received before 12pm EST will be processed on the same day.
- Orders are processed from Monday to Friday, except for US national holidays.
- Orders with address info in non-English letters or characters might not be able to process.
- Orders with PO Box addresses might not be able to process for shipment.
- Phone number is strongly recommended for order shipment and delivery purposes.
- Pre-order for collection will be processed and shipped in mid January 2023. Please stay tuned for exact dates.
International Shipping
- All available shipping methods will be shown at checkout.
- Shipping rates are based on each country and region, and will be shown at checkout.
- Free Economy Shipping on orders over $80 to most countries, unless other shipping methods are selected during checkout.
- Persona 5 Royal™ collection ships worldwide except Japan and South Africa.
- Shipments of products from Persona 5 Royal™ collection will include custom duty (Game Beauty will process custom clearance).
- Products other than Persona 5 Royal™ collection ships worldwide except Mexico and Africa.
- Shipments of products other than Persona 5 Royal™ collection will not include custom duty (Game Beauty does not process custom clearance).
- Game Beauty is not responsible for order delays due to custom duty issues for products other than Persona 5 Royal™ collection.
Order Tracking
- Once your order is ready for shipment, you will received an confirmation email with tracking info.
- Order and shipping confirmation notifications cannot be delivered to email addresses with suffix such as @icloud.com or @mac.com.