Shipping policy

Order Processing

• Orders received before 12pm EST will be processed on the same day.
• Orders are processed from Monday to Friday, except for US national holidays.
• Orders with address info in non-English letters or characters might not be able to process.
• Orders with PO Box addresses might not be able to process for shipment.
• Phone number is strongly recommended for order shipment and delivery purposes.
• Pre-order for collection will be processed and shipped in mid January 2023. Please stay tuned for exact dates.

 

International Shipping

• All available shipping methods will be shown at checkout.
• Shipping rates are based on each country and region, and will be shown at checkout.
• Free Economy Shipping on orders over $80 to most countries, unless other shipping methods are selected during checkout.
• Persona 5 Royal™ collection ships worldwide except Japan and South Africa.
• Shipments of products from Persona 5 Royal™ collection will include custom duty (Game Beauty will process custom clearance).
• Products other than Persona 5 Royal™ collection ships worldwide except Mexico and Africa.
• Shipments of products other than Persona 5 Royal™ collection will not include custom duty (Game Beauty does not process custom clearance).
• Game Beauty is not responsible for order delays due to custom duty issues for products other than Persona 5 Royal™ collection.

 

Order Tracking

• Once your order is ready for shipment, you will received an confirmation email with tracking info.
• Order and shipping confirmation notifications cannot be delivered to email addresses with suffix such as @icloud.com or @mac.com.